City of London, England
We are inviting applications for Relationship Manager for International Personal Banking division of a Global Bank based in London. This international Personal Banking division is for wealth Management of Poland based HNI clients based in UK.
The Successful candidate must understand Poland market & Polish Language , have demonstrated success in a wealth management sales background within a financial services company.
Full FSA qualifications with a minimum standard of IMC Unit 2 and CeFA papers 1-4 or equivalent.
For individuals who do not hold the IMC or CEFA qualifications it is a requirement of the Training and Competence Scheme that the job holder must pass all required examinations within 3 attempts and within 12 months of commencing the role.
Identify opportunities to acquire new to bank clients by way of referrals from existing clients or Direct Acquisition from the markets (subject to market environment), ideally generate inflows of USD 10-25MM annually and manage a portfolio of between 150 & 250 clients (mainly HNWI) who hold total AUMs up to USD 75 MM generating total revenue per annum of at least $0.6M. All activities must be conducted in compliance with applicable rules and regulations. The position will be based in London Office and the candidate will need to travel to meet clients face to face.
Job Background / context
International Personal Bank is the preferred centre in EMEA for the provision of International Expatriate Banking and International Wealth Management for clients who wish to hold a proportion of their wealth outside the country they reside in.
This role involves servicing the needs of Mass Affluent and HNWI clients, reporting to a Sales Head.
Close co-ordination is required with referral markets other functions within Bank IPB. Other key relationships include Marketing and Products, Legal and Compliance. Regular interfaces with Support and Service, Operations and Credit.
The business of Offshore Investments & Banking is heavily regulated, all activities to attain objectives must be carried out in accordance with both internal and external regulations and controls.
Establishing strong relationship with the onshore business and close working relationship with referral markets
Generate AUM growth and revenue streams that will ensure delivery of the financial plan and achievement of the business objectives through effective client acquisition, cross sell of wealth management and investment products to local Citibank clients and their own existing portfolio. In so doing, over-achieve against set targets via:
Source new target market clients that support the attainment of business objectives & targets and acquire / update and apply product knowledge to satisfy prospect and client financial and investment needs
Maintaining the highest possible standards of investment advice for their clients in line with bank IPB sales processes through pre-agreed calling and contact schedule.
Taking responsibility to build relationships with key clients and influencers inside the referral businesses, instilling a sense of teamwork and pro-activity, and work closely with covered regions / countries to increase the client database through sourcing new client referrals.
Adherence to a robust control environment within which staff carry out their duties, ensuring effective self-monitoring of activities that will satisfy internal control standards and ensure compliance with all external regulatory requirements in all aspects of work.
Responsibility for ownership of KYC(Know Your Customer) for the client base, e.g. completeness of account opening documentation, timely completion of Enhanced Due Diligence of customers.
In this role an experienced financial services sales person will deepen their client relationship and sales skills for maximum financial impact and, depending on their experience related to Offshore and International Wealth Management, increase their knowledge of both the products and the sales processes involved in cross-border financial services sales.
Future roles hereafter could be Senior Relationship Manager, Support & Service Head, Portfolio Counsellor or Product Management
Must have demonstrated success in a wealth management sales background within a financial services company
An ability to manage a portfolio, maximise revenues in a regulated environment and source new business through their own initiative
Strong knowledge of financial products and services, financial markets and economic environments
Good knowledge of respective operational and regulatory environment as well as cultural understanding of referral market
Strong negotiating and influencing skills
Good presentations and networking skills
Communication skills (both oral and written) in at least English and one other language to suit the markets covered, which would be Polish for this requirement.
Developed client service and sales skills as well as being a good organiser of both own and others time